When it comes to storage, it's important to highlight the most mission-critical metric -- latency. (Forbes Real Time) More
In this week's news roundup, we look at announcements around the desktop experience, UC and contact center management, and Rich Communications ...
Posted on 18 January 2019 | 12:56 pm | Google News
Enterprise Connect 2019, per usual, is headed to the Gaylord Palms in Orlando, Fla., this March, and now is your last chance to register at our lowest rate.
Posted on 18 January 2019 | 11:30 am | Google News
Last year Western Digital overhauled their WD Black NVMe SSD with an upgrade to 3D NAND and a new in-house SSD controller, transforming the product line ...
Posted on 18 January 2019 | 8:01 am | Google News
Insight into other contact center operations can be valuable as a benchmark to measure your own contact center's success.
Posted on 17 January 2019 | 7:20 pm | Google News
Security researchers at Palo Alto Networks' Unit 42 found new cryptoming malware that can uninstall cloud security software.
Posted on 17 January 2019 | 12:55 pm | Google News
Nothing is more frustrating to a call center operation than a “ghost” call. This is a call that comes in, but nobody is on the other end. Did the caller get tired of ...
Posted on 16 January 2019 | 9:31 pm | Google News
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